Privacy & Policy
At Biograpie, your privacy is not an afterthought — it is the foundation of everything we build.
Information We Collect
We collect information you provide directly to us, as well as information automatically generated when you use Biograpie.
- Account details such as your name, email address, and password
- Profile content including biographical information, photos, and published text
- Payment information when subscribing to a paid plan (processed by trusted third parties)
- Communications you send us, including support requests and feedback
- Log data such as IP address, browser type, pages visited, and timestamps
- Device information including operating system, screen resolution, and language
- Usage data such as features you interact with and time spent on pages
- Cookies and similar tracking identifiers (see Section 4)
How We Use Your Information
We use the information we collect for purposes limited to operating and improving Biograpie.
- To create, maintain, and secure your account
- To provide, personalise, and improve our services and features
- To process transactions and send related notices
- To send service communications such as account updates and security alerts
- To send marketing communications where you have opted in — opt out at any time
- To monitor and analyse trends, usage, and activities on the platform
- To detect, investigate, and prevent fraudulent or illegal activity
- To comply with applicable legal obligations
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- Service Providers: Trusted vendors who assist us in operating the platform under strict confidentiality obligations
- Legal Requirements: When required by law, subpoena, or government authority, or to protect the safety of Biograpie or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality commitments
- With Your Consent: When you have explicitly authorised sharing with a specific third party
- Aggregated Data: Non-identifiable, aggregated data that cannot reasonably be used to identify you
Cookies & Tracking Technologies
Biograpie uses cookies and similar technologies to enhance your experience, remember your preferences, and understand how our service is used.
- Essential Cookies: Necessary for the platform to function — login sessions and security tokens
- Preference Cookies: Remember your settings such as language and display preferences
- Analytics Cookies: Help us understand usage patterns to improve the product
- Marketing Cookies: Used only where you have given consent, to show relevant content
You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect platform functionality.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services.
| Data Type | Retention Period |
|---|---|
| Account Data | Duration of account + 90 days post-deletion |
| Transaction Records | Up to 7 years (financial regulations) |
| Logs & Analytics | Anonymised or deleted within 12 months |
| Support Communications | Up to 3 years |
You may request deletion of your personal data at any time. We will honour requests within 30 days, subject to legal retention obligations.
Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access — Request a copy of the personal data we hold about you
- Correction — Ask us to correct inaccurate or incomplete data
- Deletion — Request that we delete your personal data ("right to be forgotten")
- Portability — Receive your data in a structured, machine-readable format
- Restriction — Ask us to limit how we process your data in certain circumstances
- Objection — Object to our processing for direct marketing purposes
- Withdraw Consent — Where processing is based on consent, withdraw it at any time
To exercise any of these rights, please contact us at the details in Section 9. We will respond within 30 days.
Children's Privacy
Biograpie is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will promptly delete the information.
If you are between 13 and 18 years of age, please review this Policy with a parent or guardian before using our services.
Security
We implement industry-standard measures to protect your personal information:
While we strive to protect your data using commercially acceptable means, no method of internet transmission is 100% secure. In the unlikely event of a breach affecting your rights, we will notify you as required by applicable law.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to the Biograpie Privacy Office: